Blue Mountains Bus Co keeps and records all property lost and found on our buses. Lost and found property is kept at the depot where the bus operates from. Every effort will be made by depot staff to identify and contact the owner of a lost item. Lost property that isn’t identified is stored for three months before disposal.

Retrieval of lost property items

If you have left something on a Blue Mountains Bus Co bus (or think you may have) ring the depot that the route you were traveling on operates from. They will check your description against the lost property register. If the lost item has not yet been found your details and the description of your lost item will be recorded and checked when more property is handed in.

For lost property enquiries, our depot phone numbers are:

• VALLEY HEIGHTS (head Office)
  25 Great Western Highway
  Phone: 4751 1077
  (Open for enquiries 5.5 days per week – including Saturday Mornings)
• EMU PLAINS
  104 – 108 Old Bathurst Road
  Phone: (02) 4735 5734
• KATOOMBA
  68 Megalong St
  Phone: (02) 4784 2800

Email us

You can also lodge a lost property claim by completing a Lost and Found Property Claim Form – (Requires Adobe Acrobat Reader) or you can also submit your request directly by completing out our web-based form below.

Lost Property Form

*(denotes required field)

Name:*

E-Mail Address:*

Best Contact Number:*

(Include as much information as possible)

Item Description:*

Where did you board the bus?:*

Departure Time:*

Bus Number:

Where were you travelling to?:*

What time did you board the bus?:*

CAPTCHA Code:*