Our company welcomes your feedback and will make every effort to respond to you quickly. You may have a complaint, compliment, require further information or wish to make an enquiry. You may also use this form to request a Free School Bus Travel Form to be sent or faxed to you. We look forward to hearing from you.

• VALLEY HEIGHTS (head Office)
  25 Great Western Highway
  Phone: 4751 1077
  Open for enquiries 5.5 days per week – including Saturday Mornings)

• EMU PLAINS
  104 – 108 Old Bathurst Road
  Phone: (02) 4735 5734

• KATOOMBA
  68 Megalong St
  Phone: (02) 4784 2800
  Email us
  

You can download our detailed Customer Feedback Form – (Requires Adobe Acrobat Reader) and fax it to (02) 4751 1077 or you can submit your enquiry directly by completing out our web-based form below.

In providing your comments, you are assisting us to continue providing you with excellent customer service. We would appreciate you taking the time to give us your ratings and return it to your driver, or fax it to us on (02) 4751 1079.

Customer Feedback Form

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Name:*

E-Mail Address:*

Which Bus Did you Catch?*

Bus Number/Rego

Driver Name (if known)?

Rate the following: (Scale of 1 to 10. ie 10 = best rating)

Did you find our staff helpful?*

Rate the following: (Scale of 1 to 10. ie 10 = best rating)

Was the vehicle you boarded clean?*

Rate the following: (Scale of 1 to 10. ie 10 = best rating)

Did your trip run as indicated on the timetable?*

Rate the following: (Scale of 1 to 10. ie 10 = best rating)

Was the driver helpful when you purchased your fare?*

Rate the following: (Scale of 1 to 10. ie 10 = best rating)

Would you use our services again?*

If you have any additional feedback to provide, please indicate them below.

Additional Feedback*

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