Pearce Omnibus is strongly committed to protecting your privacy while interacting with Pearce Omnibus Pty. Ltd., any of its associated entities, employees, agents, representatives, website, products and services (“the Company”).
The purpose of this policy is to tell you what kind of information we may gather about you when you interact with the Company, how the Company may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information. Our policy allows you to choose what kind and how much information you provide to us and how to control how we use whatever information you provide to the Company.
If you have acquired, or intend to acquire a product or service from the Company, the Company may need collect and hold your personal information for the purpose of:
Providing you with the relevant product or service;
Managing and administering the product or service
Provision by you of specific information to the Company will enhance the provision of personalized and specific services it can deliver to you. The Company will only request the minimum amount of information necessary to provide you with the specific product or service you have requested.
Examples of information that could be requested from you could be your name, mailing address, email address, contact telephone numbers. It is your choice as to whether you wish to provide the Company with your details. If you choose not to provide information as requested by the Company, the Company may not be able to fully provide the services you require.
You may also be providing information by way of completing forms or using services on the Company’s website. How much of your personal information you choose to disclose is completely up to you.
Principle 2 – Collection of information
Purpose of collection
The Company collects information from you to provide you with a product or a service.
The Company’s business entities may also collect personal information for the purpose of providing information to you in which you may be interested. The amount of information collected, will be determined by your type of request.
You will be made aware of:
Why the information is being collected.
If the collection of information is authorized or required by or under law and the reason why.
If the collection of information is to be provided to a Government entity for the purpose of providing you with a product or service.
If it is necessary to disclose the information to a third party, to allow the provision of the service or product to you.
Otherwise than stated above, the Company will not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organization or person outside the Company, unless you have authorized us to do so.
Principle 3 – Solicitation of personal information generally
When the Company collects personal information for inclusion into a database or record, or generally available publication and a Company representative is collecting the information from you, that person shall ensure:
The information collected is relevant to the purpose it is being collected, that it is up to date and complete; and
There is minimal intrusion upon your personal affairs.
If your personal information is not accurate, complete or up-to-date please let the Company know.
Principle 4- Storage and Security of Personal Information
The Company takes storage and security of all its information very seriously. Company Representatives who have possession or control of a record that details personal information take all steps necessary to ensure the records are protected.
The Company stores information using various methods. The Company takes all steps necessary to protect your information from loss, unauthorized access, modification or disclosure. The following are ways in which the Company manages the storage and security of information it holds:
All Company Representatives are subject to confidentiality clauses as part of their employment conditions;
Systems Access Security, all systems have passwords assigned to them;
The Company main administrative office offers meeting facilities to allow confidential discussions.
All Company buildings are security monitored
The Company engages the services of a professional Document Destruction Company.
The Company has document storage security policies in place.
Principle 5 – Information kept by the Company
Company Representatives are able to demonstrate to any person seeking to ascertain:
That all records kept by the Company Representative are in his/her possession and he/she has control of any records that contain personal information;
The nature and purpose of the information held;
The steps a person should take if that person wishes to obtain access to the record.
A Company Representative is not required to provide any person with information, if they are authorized to refuse under any provision of any law of the Commonwealth that provides for access by persons to documents.
A Company Representative maintains a database which sets out:
The nature of records of personal information kept by or on behalf of the Company.
The purpose for which each type of record is being kept;
The classes of individuals about whom records are kept;
The period for which each type of record is kept;
The persons who are entitled to have access to the records and the conditions under which they are entitled.
Principle 6 – Access to Personal Information
Any person seeking access to their personal information is entitled to receive access to their information by a Company Representative, unless the Company Representative is prohibited by any law of the Commonwealth that denies access.
Principle 7 – Alteration of Records Containing Personal Information
Company Representatives are obliged to:
Ensure information collected is kept up to date;
Is collected or to be used directly related to that purpose and is complete and not misleading.
Principle 8 – Accuracy of Personal Information
All information held by the company will be checked regularly to ensure it is accurate and it is being used in accordance with the purpose for which it is held.
Principle 9 – Use of Personal Information
The Company will only use the personal information you have chosen to provide it for the purpose for which you provided it. The Company will not use it for any other purpose without your consent.
Principle 10 – Limits on use of personal information
When using personal information for any other purpose than that already stated, the Company will ensure:
The individual concerned has consented to use of the information for that other purpose;
The Company has reasonable grounds for the use of the information for another purpose which lessens or prevents a threat to life or health of any person;
The Company has authority by law to use the information for any other purpose.
The Company is required to provide the information where enforcement of criminal law or a pecuniary penalty or the protection of public revenue. When the Company is required to provide information on this basis, a note will be made to record the reason.
Principle 11 – Limits on Disclosure or Personal Information
Pursuant to Principle 2, the Company, in general, assumes that you have agreed by providing your personal information that it may be disclosed to other entities or parties, to enable delivery of a service or product to you.
If the Company is required to provide, by way of any criminal law, or any law of the Commonwealth.
When a Company representative collects from you, or requests information from you, the Company will give regard to:
The purpose of collection or provision of information given by you is reasonable.
The information is relevant to the purpose and is up to date and complete; and
There is no unreasonable intrusion into your personal affairs.
Principle 12 – Protection of your personal information
Storage and security
The Company stores information using various methods, utilizing all modern technology available to it. The Company regards the security of your information as paramount. The Company has in place the following to protect your information:
All employees of the company are bound by confidentiality agreements.
The Company in the keeping of its records shall ensure:
The records are protected by whichever means deemed necessary to protect against loss, unauthorized access, use, amendment, disclosure.
The Company operates a secure data network that is designed to protect your information, privacy and security.
The Company keeps an up to date document storage security and destruction security policy.
The equipment used in the storage of your information, is accessible by only by security code.
The Company has stringent methods to seek and secure identification requirements, when access to your information is requested.
The Company has formal security arrangements for all its premises.
Privacy on the Internet
Our website address is www.bmbc.com.au. The Company protects its website. Firewalls have been installed and passwords or other access codes are required to be used to access any Company information.
The Company is hopeful you will find this beneficial as your provision of individually identifiable information about yourself to the Company makes the provision of quality services to you more valuable.
The Company may ask you for more specific information in order to provide a particular product to you. You can choose not to receive such information. We may also ask you other questions, which you may or may not choose to respond to.
How much information you choose to disclose to the Company is entirely up to you. However it may limit what services and products the Company can provide.
Use of personal information
The Company will only use the personal information you have chosen to provide us for the purpose for which you provided it. The Company will not use it for any other purpose without your consent.
The Company will be collecting information from you by various means, ie, completing any form issued by the Company, or publications on its website, or in electronic or written or verbal format. Forms such as change of address forms are also deemed collecting information.
Where your personal information needs to be discussed, the Company will seek to ensure the information is held, used or disclosed consistently with the National Privacy Principles and other applicable privacy laws and codes.
Your information could be disclosed in the following, but not limited to and governed by the Information Principles of the Privacy Act 1988, the following examples:
Financial institutions, or any organizations associated with any payment you make to the Company.
Maintaining our company systems and databases.
As required or authorized by law, ie any government or regulatory body.
Where you have given your consent.
The Company will assume it has your consent regarding the above, unless you indicate otherwise.